Privacy Policy

ARCB Investment ("ARCB", "we", "us", or "our") is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at arcb.asia or engage with our services.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of our website.

We may collect the following categories of personal information:

• Contact Information: Name, email address, telephone number, company or institution name
• Enquiry Data: The nature of your investment enquiry, messages submitted through our contact form
• Technical Data: IP address, browser type and version, time zone, browser plug-in types, operating system and platform
• Usage Data: Information about how you use our website, including pages visited, time spent, and navigation paths
• Communication Records: Records of correspondence if you contact us directly

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data through this website.

ARCB Investment uses your personal information for the following legitimate purposes:

• To respond to your institutional enquiries and communications
• To assess and process investment or partnership requests
• To comply with our legal and regulatory obligations as a licensed UAE investment company
• To improve and optimise our website and user experience
• To maintain records required by applicable financial regulations
• To send relevant information about our services when you have consented to receive such communications

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.

We may share your personal information with the following categories of recipients:

• Service Providers: Trusted third-party vendors who assist us in operating our website and conducting our business, subject to confidentiality obligations
• Regulatory Authorities: UAE regulatory bodies, law enforcement, or other government authorities when required by law or regulation
• Professional Advisors: Legal, accounting, or other professional advisors under strict confidentiality obligations
• Business Partners: With your explicit consent, relevant business or investment partners in connection with services you have requested

Any third parties with whom we share data are required to maintain appropriate security measures and to use your information only for the specified purposes.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

For institutional enquiries and communications, we typically retain records for a minimum of five (5) years in accordance with UAE financial regulations. Technical and usage data is generally retained for no more than twelve (12) months.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files placed on your device that help us recognise you on subsequent visits and understand how you use our website.

You can control cookie settings through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data transmission, access controls, and regular security assessments.

While we strive to protect your personal information, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Subject to applicable UAE law, you may have the following rights regarding your personal information:

• The right to access personal information we hold about you
• The right to request correction of inaccurate or incomplete data
• The right to request deletion of your personal data, subject to legal retention requirements
• The right to withdraw consent where processing is based on consent
• The right to object to processing in certain circumstances

To exercise any of these rights, please contact us at info@arcb.asia. We will respond to your request within 30 days.

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our website following the posting of changes constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

• Email: info@arcb.asia
• Address: Office No.1, 10th Floor, Aspin Commercial Tower, Sheikh Zayed Road, Dubai, UAE
• License No.: 1041252